Tools & resources
We see physicians as true partners. Our Provider Resources are designed to give you the tools, transparency, and support you need to focus on delivering care that stays personal and local. From forms and guidelines to quick access to referral processes and compliance updates, this hub is built to make your practice easier to manage—and your patient relationships stronger.
Provider access & support
Provider portal & Cozeva access
Submit Annuals, Auths, view Claims, and check Eligibility on the Web!
Portal Support: PortalSupport@AllCareToYou.com
Provider help line
Auths, Claims, Eligibility, Etc
Call: (949) 750-2058
Provider Help Email: CustomerService@AllCareToYou.com
Care Management: CareManagement@AllCareToYou.com
Auth Fax: (949) 396-2614
Claims
Claims Support: Claims@AllCareToYou.com
Office Ally Payor ID: EHI01
For Paper Claims, Mail To:
Empire Healthcare IPA
c/o All Care To You
PO Box 4367
Orange, CA 92863
New provider contracts
Christian Maronian
Director of Operations
Tel: 909-554-4575
Existing contracts - credentialing inquiries
ProviderNetwork@AllCareToYou.com
Include in Subject: Empire Healthcare
Provider credentialing app
(You may use an updated CAQH Profile in lieu of the Paper App)
Provider Credentialing Application (PDF) ↓
Questions about care quality
Portal user guide
Empire Healthcare Provider Portal Overview (PDF) ↓
Verifying eligibility
Verifying Eligibility for Newly Effective Members (PDF) ↓
Health Plan Customer Support Phone Numbers (PDF) ↓
Paper auth form
Paper Authorization Form (PDF) ↓
ACH deposit form
Health plan supplemental benefits
Quality measures & training hub
STAR measure & chronic condition guidance
CMS Star Measures are national quality benchmarks that publicly reflect the performance of Primary Care Physicians, IPAs, and Health Plans both to your patients and to the Centers for Medicare & Medicaid Services (CMS). Strong STAR Scores mean better prevention and chronic care (fewer complications and hospitalizations), higher patient satisfaction, and preservation of richer plan benefits. They also influence patient choice, network participation, and oversight by CMS.
Diagnostic Testing
Labcorp is our Lab Partner providing Laboratory testing for critical STAR Measures such as:
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Kidney Health Evaluation (KED) - Results for Blood eGFR, Urine Creatinine & Microalbumin
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Diabetic A1c Values (HbA1c)
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Colorectal Cancer Screening (FOBT)
You may collect Blood, Urine, and Fecal samples in clinic for LabCorp pickup, optimizing workflow and member experience.
RadNet is our imaging partner, providing screenings for STAR Measures such as:
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Osteoporosis Management in Women Who Had a Fracture (OMW) - DEXA Scan
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Breast Cancer Screening (BCS-E) - Mammogram
Empire Diagnostic Quicklist (PDF) ↓
Direct Referral and AutoApproved Diagnostic Codes (PDF) ↓
Labcorp LINK Quick Reference Guide (PDF) ↓
Labcorp LINK Supply Ordering (PDF) ↓
Labcorp Test form Requirements (PDF) ↓
Labcorp Specimen Collection and Transport Guide (PDF) ↓